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Privacy Policy

Privacy and Data Protection Policy

Last Updated: 04/08/2024

Coolservice Refrigeration Limited ("Company", "we", "us", or "our") is committed to safeguarding your personal data and ensuring compliance with data protection laws. This Data Protection Policy explains how we collect, use, store, and protect your personal information.

1. Introduction
This Data Protection Policy outlines our practices regarding the collection, use, and protection of your personal data when you interact with our services or use our website coolservice.org.

2. Information We Collect
We collect and process the following types of personal data:

2.1 Personal Identification Information
Name
Email address
Phone number
Address


2.2 Technical Data
Internet Protocol (IP) address
Browser type and version
Time zone setting
Browser plug-in types and versions
Operating system and platform


2.3 Usage Data
Information about how you use our website, products, and services


3. How We Collect Your Information
We collect your information through the following methods:

Directly from you when you complete forms on our website or contact us
Automatically as you navigate through our website via cookies and similar technologies
Through your interactions with our services


4. How We Use Your Information
We use your personal data for the following purposes:

To provide and manage our services
To process transactions and generate invoices
To respond to your inquiries and provide customer support
To send you updates about our products, services, and promotions
To ensure the security and integrity of our website and services
To comply with legal obligations and enforce our policies


5. Disclosure of Your Information
We may share your personal data with:

Service providers that assist us in operating our website, conducting business, or providing services
Professional advisors, including legal, financial, and insurance advisors
Regulatory authorities and law enforcement agencies, when required by law


6. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards.

7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

8. Your Data Protection Rights
Under data protection laws, you have the following rights regarding your personal data:

The Right to Access: Request a copy of the personal data we hold about you.
The Right to Rectification: Request corrections to any inaccurate or incomplete data.
The Right to Erasure: Request deletion of your personal data under certain conditions.
The Right to Restrict Processing: Request the restriction of processing your data under specific circumstances.
The Right to Data Portability: Request the transfer of your data to another organisation, where applicable.
The Right to Object: Object to the processing of your personal data in certain situations.
To exercise any of these rights, please contact us at coolservicegb@gmail.com.

9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyse website usage. For more details, please refer to our Cookies Policy [link to your Cookies Policy].

10. Changes to This Policy
We may update this Data Protection Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective as of the date of posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us
If you have any questions or concerns about this Data Protection Policy or our data handling practices, please contact us at coolservicegb@gmail.com.

 

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